Laurence Putra Franslay

I help teams find where work stalls.

I lead Operational Support and Efficiency at TikTok. My team uses AI to reduce manual work and shorten triage.

During COVID, I co-founded Project Stable Staples to get essentials to families in rental blocks while longer-term help caught up. Volunteers and partners made that possible through fundraising, logistics, and a fast-built donation portal.

Portrait of Laurence Putra Franslay

In my operations work, I look at what people repeatedly review, what information they need to decide, and whether a tool actually removes work or just moves it. Those details matter more than a list of technologies.

Project Stable Staples required that attention under different constraints. With BLESS as a partner, we organized a volunteer response that raised over SGD 160,000, supported more than 600 households, launched a donation portal in under two days, and operated with zero expense ratio. Building the portal mattered, but so did fundraising, communications and volunteer logistics. Families needed practical help while longer-term support caught up.

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  • Advisory: problems I can help with
  • About: background and community work
  • Ideas: essays on systems, execution, and AI
  • Media: interviews and public features
  • Awards: recognition and source links